iHospo vs Supp
Supp takes 12% of every shift.
We take $10 flat.
On a $258 shift that's $31.02 vs $10. The gap only grows as shifts get bigger.
Same shift, same worker, same award wage. Both platforms are free for workers — but iHospo charges cafés a flat $10 no matter the shift size, while Supp takes ~12% of the wage every single time. Supp also charges workers $9.99/mo to pick up shifts outside their home region. We don't.
The same 8-hour shift on both platforms
Level 2 barista, casual award rate ($32.31/hr), 8 hours. The wage is identical. The platform fee isn't.
On Supp
- Wage to worker
- $258.50
- Supp's 12% fee (on top of wage)
- + $31.02
- Café pays Supp
- $289.52
- Worker pays (local shifts)
- $0
On iHospo
- Wage to worker
- $258.50
- iHospo flat fee
- + $10.00
- NPP PayID transfer
- + $0.10
- Café pays iHospo
- $268.60
- Worker pays
- $0
Per shift difference
Café saves $20.92 on this shift — and because our fee is flat, that saving grows with every larger or longer shift. On 50 shifts a year, that's $1,046.00 back to the café, with the worker paid the same award wage either way.
For your café
A flat fee that never scales against you.
Supp markets itself as a marketplace, then prices like a percentage cut of every wage. We charge a flat $10 per filled shift — the busier the shift, the bigger your saving.
| Feature | iHospo | Supp |
|---|---|---|
| Platform fee per shift | $10 flat regardless of shift size | ~12% of the wage $24 on a $200 shift, $48 on a $400 shift |
| Cost on a $200 shift | $10 | ~$24 |
| Cost on a $400 shift | $10 | ~$48 |
| As shifts get bigger | Fee stays $10 | Fee grows with the wage |
| Worker rate floor | Award floor (MA000119) enforced at posting we block anything below — it's a hard server-side check | Award-referenced business self-sets the rate and is asked to meet the minimum; worker-reported |
| Verified worker pool | identity + right-to-work verified, plus bidirectional ratings | Ratings-based |
| Payment to worker | Same day via NPP PayID we hold the wage securely, release on approval | ~2 business days first payment within 7 business days |
For the worker
Free for workers — and free everywhere.
Credit where it's due: Supp doesn't charge workers for local shifts either. Where we go further — no paywall to work another suburb, an enforced award floor, and same-day pay.
| Feature | iHospo | Supp |
|---|---|---|
| Cost to use the platform | $0 — always, everywhere | $0 in your home region the base app is free to find work |
| Work outside your home area | Free — pick up shifts anywhere | $9.99/mo 'Supp Pro' a subscription is required to work another region |
| What you keep from your rate | 100% we charge the café, not you | 100% Supp also charges the business, not the worker |
| Minimum hourly rate | Award floor (MA000119), enforced we won't publish a below-award shift | Award-referenced the business sets it and is asked to meet the minimum |
| Payday | Same day, NPP PayID to your bank | ~2 business days first payout within 7 business days |
| Pay if the venue cancels late | Minimum-engagement pay arranged | Not published |
A percentage cut punishes your busiest shifts.
A flat fee doesn't.
You pay $10 per filled shift — the same on a quiet Tuesday or a slammed Saturday. Your worker is paid at least the award, and pays nothing. Everyone walks out with more.
Sources: Supp's public pricing and worker pages (suppapp.com) and its App Store listing, verified July 2026. Both platforms are free for workers to find local work; Supp Pro ($9.99/mo) is optional and only required to work outside a worker's home region. Award reference: Restaurant Industry Award MA000119.