iHospo vs Supp
Supp charges your worker a monthly membership.
We don't.
Supp adds 12% to your shift bill. We add $10 flat.
Same shift, same worker, same outcome. iHospo charges cafés less and charges workers nothing. Both sides come out ahead. Supp can't match it without halving their revenue overnight.
The same 8-hour shift on both platforms
Level 2 barista, casual award rate ($32.31/hr), 8 hours. The wage is identical. The platform fees aren't.
On Supp
- Wage to worker
- $258.50
- Supp's 12% fee (on top of wage)
- + $30.92
- Café pays Supp
- $289.42
- Worker membership (separate)
- $180–$360/yr
paid by worker, monthly
On iHospo
- Wage to worker
- $258.50
- iHospo flat fee
- + $10.00
- NPP PayID transfer
- + $0.10
- Café pays iHospo
- $268.60
- Worker pays
- $0 / yr
Per shift difference
Café saves $20.82 on every shift. Worker saves up to $360/year in membership fees. On 50 shifts/year, that's $1,041.00 back to the café and $360+ back to the worker.
For the worker
Free, always. Award minimum, always. Same-day pay.
Workers are the supply side of every gig platform — and every gig platform squeezes them. We took the opposite call: workers pay nothing, ever. Make our money from the demand side.
| Feature | iHospo | Supp |
|---|---|---|
| Cost to use the platform | $0 — always no membership, no fee per shift, ever | Monthly membership ~$15–$30/mo, ~$240–$360/year |
| What you keep from your rate | 100% we charge the café, not you | Less than 100% membership eats into earnings |
| Minimum hourly rate | Award rate (MA000119) no underpayment, ever | Whatever café posts |
| Payday | Same day, NPP PayID to your bank | 2 business days; first payout up to 5 working days |
| Pay if venue cancels late | Minimum 3-hour engagement paid | No protection — worker absorbs the loss |
| Need an ABN? | Optional — Statement by Supplier accepted | Required |
| Profile approval | <48 hours, published SLA | App reviews mention multi-week delays |
For your café
Cheaper, simpler, with a verified workforce.
Supp markets itself as a marketplace, then charges like a labour-hire agency. We're a marketplace and we charge like one — flat fee per match.
| Feature | iHospo | Supp |
|---|---|---|
| Platform fee per shift | $10 flat regardless of shift size | ~12% of wages $24 on a $200 shift, $48 on a $400 shift |
| Cost on a $200 shift | $10 | ~$24 |
| Cost on a $400 shift | $10 | ~$48 |
| Subscription / minimum spend | $0 — pay only when matched | Free to post; per-shift fee on every match |
| Worker rate floor | Award rate (MA000119) enforced we won't post below | None — café sets any rate |
| Verified worker pool | KYC + RTW + bidirectional ratings | Karma points + ratings (gameable) |
| Payment to worker | Same day via NPP PayID we hold in trust, release on approval | 2 business days; first payment up to 5 working days |
The hospo industry got squeezed both ways for years.
We pick a different side.
You pay $10 per match. Your worker pays nothing and earns at least award. Everyone walks out with more.
Sources: Supp's public website + App Store / Google Play reviews. Award reference: Restaurant Industry Award MA000119, effective 1 July 2025.