Pricing
$10 per matched shift. Or save more with a subscription.
Three tiers, no markup on wages, no worker-side fees. The café pays $10 the moment a worker is locked in — or a flat monthly to cap costs at scale. Workers always pay nothing.
Pay-as-you-go
per matched shift
Pay only when a worker is locked in. No commitment. Best for low-volume venues.
- $0/month base — only pay when matched
- No charge for shifts that don't fill
- All matching, KYC, ratings, dispute support
- 1 venue · unlimited team members
Busy
per month · 15 shifts included
For venues posting 10–30 shifts/month. Effective $6.60/shift at the cap, then $10 overage.
- 15 matched shifts per month included
- $10 per shift after that — auto-overage, no surprises
- Save $51/month if you use all 15 shifts vs PAYG
- Templates, fill-rate analytics, priority support
- Up to 3 venues · unlimited team
Unlimited
per month · unlimited shifts
For multi-venue groups posting 30+ shifts/month. Break-even at 30, gravy after.
- Unlimited matched shifts every month
- Save $2,101/month vs Supp at 100 shifts/month
- Multi-venue dashboard, group analytics
- Dedicated account manager, SLA support
- Unlimited venues · unlimited team · API access
All prices excl. GST · cancel any time · no annual lock-in. Workers always free — no membership, no fee per shift, ever.
For workers
$0 to use iHospo. Always.
No sign-up fee. No monthly membership. No deduction from your pay. Every shift pays at least the award rate. Paid same day via PayID.
Worker overviewAt every volume, cheaper than Supp
The platform fee is the only difference. Wages stay the same. As you grow, the gap widens.
| Shifts / month | Best iHospo plan | iHospo total | Supp ~12% × $200 | Café saves |
|---|---|---|---|---|
| 1 | Pay-as-you-go | $10 | $24 | $14 |
| 5 | Pay-as-you-go | $50 | $120 | $70 |
| 10 | Busy (break-even at 10) | $99 | $240 | $141 |
| 15 | Busy | $99 | $360 | $261 |
| 20 | Busy + 5 overage | $149 | $480 | $331 |
| 30 | Busy + 15 overage | $249 | $720 | $471 |
| 35 | Unlimited (break-even at 35) | $299 | $840 | $541 |
| 50 | Unlimited | $299 | $1,200 | $901 |
| 100 | Unlimited | $299 | $2,400 | $2,101 |
Assumes a $200 average shift wage. Supp's ~12% scales with shift size; ours doesn't. Plus Supp charges your worker a monthly membership (~$15–$30) which we don't — workers earn more on iHospo for the same job.
How it works
- 1
Post a shift
Role, time, your rate (must be at or above award). Free to post. We list it to verified workers nearby in seconds.
- 2
A worker matches
Workers browse and apply. We auto-match the best fit by reliability, distance, skills. We charge the platform fee the moment they're locked in.
- 3
They turn up, do the shift
Check in, work the hours, check out. Both sides rate each other. We hold the wage in trust until you approve the timesheet.
- 4
Worker is paid same day
On approval, we release the wage to the worker via NPP PayID — usually in their bank within 60 seconds. They keep 100%. We keep our fee.
FAQ
- When does each tier make sense?
- Pay-as-you-go: posting <10 shifts/month or just trying iHospo out. Busy: 10–30 shifts/month — break-even at 10. Unlimited: 30+ shifts/month, multiple venues, or you want the predictable monthly bill.
- What happens if I post more than 15 shifts on Busy?
- Shifts 16+ auto-bill at $10 each. No cap, no cut-off. If you find yourself going over consistently, switch to Unlimited and stop counting.
- Can I switch tiers any time?
- Yes. Upgrade is instant and prorated. Downgrade applies at the next billing cycle. No annual lock-in on any tier.
- Why is it cheaper than Supp?
- Pay-as-you-go is $10 flat vs Supp's ~12%. Already cheaper from shift one. Subscriptions add another layer — Busy is $99/mo vs Supp $360/mo at 15 shifts. And we don't charge workers a membership; Supp does. Workers earn more, cafés pay less.
- Are workers your employees?
- No. Workers are independent contractors. They set their own availability, take or decline shifts, and are responsible for their own super and tax. We provide the matching platform, KYC verification, paymaster wage transfers, and dispute support — not employment.
- Do workers need an ABN?
- No — we accept the ATO Statement by Supplier (NAT 3346) for casual / hobby income, which covers most under-threshold workers, students, working-holiday makers and under-18s. Workers with regular gig income should get an ABN (free, 5 minutes via the ATO), and we link to it from onboarding.
- Why does the platform enforce the award rate as the minimum?
- Because we can. We're a marketplace, not the legal employer, so the award doesn't legally apply — but enabling underpayment is exactly why workers and regulators distrust gig platforms. Holding the floor at award costs us nothing, gives workers certainty, and makes us defensible to the Fair Work Commission's gig-worker review board. You can pay above; you can't pay below.
- How does payment actually flow?
- When a worker is locked in, we charge your card on file (or NPP debit) for: the wage + our platform fee + the NPP transfer cost (~10¢). The wage portion sits in our trust account until you approve the worker's timesheet. On approval, we push the wage to the worker via NPP PayID — usually 60 seconds to their bank. We keep the fee.
Ready to post your first shift?
90 seconds to set up. Start on Pay-as-you-go — upgrade only if it makes sense.